Due to our efficient packaging, sometimes the hardware to your ladder may be hard to find. To make it easier for you, we have included an image below that shows where the hardware contents can be located:
The hardware is inside of the pull-out tray.
If you're still having trouble finding the hardware after reviewing the photo, it may be missing. It's never our intention for our customers to receive incomplete products, but unfortunately, it can happen sometimes. In such cases, please don't hesitate to contact our customer service team so that we can assist you in resolving this issue.