COSCO Products strives to make products that are paramount when form meets function. To fulfill your expectations, we offer warranties on all of our products. Warranties vary in length depending on the item but are generally for one year unless otherwise noted; please check the sticker on your item to verify this information. Certain items, such as some ladders, hand trucks and stepstools may come with a longer warranties, ranging from 3, 5, or 10 years.
The sticker can usually be found on the underside of the item, and will resemble the below:
LIMITATIONS
COSCO products ae not warranted against wear and tear or damage resulting from neglect, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of COSCO. The owner is responsible for misuse, rental or commercial use, pets, extreme temperatures, exposure to sunlight, chemical treatments, excessive soiling, accidents, damage attributed to use by persons exceeding specified weight limits, improper storage, care, or cleaning.
COSCO does not warrant the following:
- Normal fading, pilling, shading, wrinkling, shrinkage, stretching, wear, and color loss of fabrics and vinyl.
- In-store samples or product designated "as is" at the time of purchase.
- Minor differences between your furniture and in-store samples, printed materials, and video or internet displays.
COSCO Warranty
Cosco Home and Office Products, a division of Dorel Home Furnishings (COSCO) warrants this product to
the original retail purchaser that is used in consumer household use.
LIMITED 1-YEAR WARRANTY. This product is warranted against defective materials or workmanship
for 1 year from the date of original purchase. Proof of purchase is required. An original receipt is
required to validate your warranty. Your exclusive remedy for this Warranty is that COSCO will, at its
option, provide repair or replacement parts for this product or refund the original purchase price of the
product. COSCO reserves the right to discontinue or change fabrics, parts, models, or products, or to
make substitutions.
To make a claim under this Warranty, you must contact Cosco's Consumer Relations Department at 1-800-253-2093 or via email at customer.service@coscoproducts.com. Proof of Purchase is required.
Transportation charges are the responsibility of the consumer.
LIMITATION OF DAMAGES. The Warranty and remedies as set forth are exclusive and in lieu of all others, oral or written, express or implied. In no event will Cosco or the dealer selling this product be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use this product.
LIMITATIONS OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS. Any implied warranties, including
implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration and terms of the express
written warranty. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may
have other rights, which vary from state to state. Neither Cosco nor the dealer selling this product authorizes any person to create for
it any other warranty, obligation, or liability in connection with this product.