When making a request for replacement parts, please complete a full inventory on all parts before making a request. We want to ensure you have everything you need to finish your assembly.
- A close-up picture of the notice sticker showing the model number and manufacture date. This would be located on a white sticker that says COSCO in blue letters.
- Photos of the unit (front, back, whole unit, and where the issue occurred.
Reason for request: It may be a missing part, damage or any other information that would help describe the issue. The more details you can provide, the better we can assist.
Name, shipping address, phone number.
If you were directed to this article from your current support ticket, please reply back with the above information. To begin a new ticket, email these details to firstname.lastname@example.org for assistance.