Cassie Wood
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Recent activity by Cassie Wood-
Replacement Treads for the 11120 Retro Step Stool
Replacement treads are available for $12, which includes parts and shipping. Note: 11120 is the model number for the current version of the 2-in-1. There have been many versions of this including m...
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How to Obtain an Assembly Manual
We sincerely apologize if the assembly manual is missing! You can easily find the most recent version of assembly instructions using our Assembly Manual Search feature. Simply search by the model n...
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2024 Holiday Business Hours
Season's greetings from Cosco! Customer service hours are adjusted in observance of the holidays, though parts orders, answers to FAQ's and more are available in our Help Desk. We look forward to a...
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Replacement Parts
We offer replacement parts for a select number of our products, depending on tooling and assembly. If a part is listed, we are happy to check if it is available for your specific model, but this li...
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Replacement Casters for Hand Trucks: Guidelines and Pricing
Casters are considered a normal wear and tear item and unless there are extenuating circumstances, are generally not covered under the warranty. A set of two may be purchased for around $16.65, inc...
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Choosing the Right Furniture for Your Child: Height and Age Guidelines
Look down any line of same-age children and you can see a wide range of heights. While the dimensions of the furniture should be listed with the product descriptions, items will generally not speci...
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Lock Styles on Cosco Folding Tables
Set up: Many of our folding tables have locks to help keep them in position easier. If the tabletop folds in half, there is usually a catch on the end opposite of the hinge. While the latch is s...
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Are COSCO Ladders and Step Stools OSHA Approved?
Not directly, as OSHA (Occupational Safety and Health Administration) does not approve or certify products. What OSHA does do is set forth standards for testing, use, and safety features. They visi...
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How to Check Stock Availability for Cosco Products
For online retailers, we are able to look at scheduled receipts and manufacture dates and provide an approximate back in stock date. If you have a question about an item at your local store, that’s...
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Understanding MSRP and Retailer Pricing
The MSRP is the Manufacturer's Suggested Retail Price. As a manufacturer, we only sell to retailers, but prices are set at their discretion; MSRP is only a suggestion. If you would like assistance ...